Buy It Online Ltd Delivery Information
We aim for delivery of all orders to be completed in the shortest time possible.
Express Delivery Service
Customers who opt for our express delivery can expect to receive their orders within 1-3 working days, this excludes weekends.
Tracking Your Order:
If you have opted for our express delivery service you will be able to track your order from the point of dispatch. Once you have received your dispatch notification from ourselves a tracking reference will be provided by one of our delivery partners.
If your order has been dispatched with our Delivery Partner FedEx, you are able to track your order here: https://www.fedex.com/apps/fedextrack/?action=track
If your order has been dispatched with our Delivery Partner APC Overnight, you are able to track your order here: https://apc-overnight.com/receiving-a-parcel/tracking
If your order has been dispatched with our Delivery Partner Royal Mail, you are able to track your order here: https://www.royalmail.com/track-your-item#/
If you are unable to track your order either from not receiving the relevant information or due to incorrect information, please contact firstname.lastname@example.org
Non-UK Mainland Delivery Charges
Some areas are subject to additional costs this is due to our above delivery partners charging an excess for delivery to these areas.
For all orders that are being personalised, please allow a minimum of 3 working days for this to be completed before the order is dispatched.
Free Shipping Service
Customers who opt for our free shipping service can expect to receive their order within 5 working days. This is an untracked service.
If an item is un-received after 7 working days a claim for non-delivery can be made by the customer.
We advise all customers upon dispatch of their order via email.
Customers who have opted for our Express Delivery Service can expect to receive delivery updates via SMS and Email depending on whether these details were provided at checkout.
Timed Delivery Services & Next Day Delivery
We can offer timed and next day deliveries on most products.
Next day, 9am, 10am, 12am and Saturday deliveries are all available, for availability of these delivery services please contact our sales team
0161 763 0800
We are proud to work with industry giants and have multiple Delivery Partners such as FedEx, APC Overnight and Royal Mail. We reserve the right to utulise other delivery partners without notification to the customer.